Simply Reliable Communications
SimpleVoIP delivers a white-glove, fully managed, cloud-based communications platform designed for property management teams. The platform includes enterprise-grade VoIP, desktop handsets, mobile and desktop apps, SMS, advanced call routing, automated attendants, e-fax and AI-powered analytics. Place calls directly from AppFolio Property Manager and let the AI-powered system take notes and automatically log them in the AppFolio customer notes with CRM Connect.
Integration Benefits
Click-to-Call Dialing and Inbound Screen Pops
Initiate outbound calls directly from phone numbers displayed in AppFolio to streamline daily communication. Inbound calls automatically open the matching contact page.*
*Click-to-Call Dialing and Inbound Screen Pop features in AppFolio are not available on mobile devices. Google Chrome™ or Microsoft Edge™ browser with SimpleVoIP browser extension required.
AI Call Logging
Every call is recorded in SimpleVoIP, transcribed, and summarized using AI, with the call summary logged to the correct record in AppFolio.
Call Information
Access detailed call data in SimpleVoIP including Caller ID, call recordings, duration, and route path information, giving teams complete visibility into every interaction.
Voice Broadcast
Send up to 1,000 automated voice messages to residents for community-wide updates with just a few clicks.
Level Up Your Integrations
with AppFolio Stack™
AppFolio Stack™ gives you the power to customize your key workflows to match how your business operates, all within our easy-to-use platform. We partner with the top proptech solutions on the market to give your business a competitive edge while enhancing productivity and improving the resident experience.
Watch a Demo