Support for property managers

Access your AppFolio Property Manager account to quickly get the help you need, when and how you need it. Through our in-app messaging tool, you can surface relevant help articles, troubleshoot with a product expert, schedule a phone call, or submit a support ticket.

Support for investment managers

We offer multiple ways for you to get in touch quickly with our award-winning support team. Log in to your account to get help 24/7 in the AppFolio Help Center via our smart search tool, start a chat, or submit a support ticket.

Support for residents

If you are a renter or homeowner looking for help accessing your Online Portal, use this help page or contact your property manager directly.

Support for property owners

Sign in to your owner portal to securely access reports and important documents shared by your property manager. Check out this help page or contact your property manager directly for any questions.

Support for limited partners

If you are an investor looking for help accessing the Investor Portal your general partner provided, please contact your investment manager directly.

General inquiries

Learn more about our company and executive team, investor relations, press, and careers.

Corporate headquarters

AppFolio, Inc.
70 Castilian Dr.
Goleta, CA 93117