2023 AppFolio Property Manager Hiring and Retention Report
While the property management industry may no longer be as susceptible to the Great Resignation as it was just one year ago, hiring continues to be a challenge. This report will provide you with strategies to improve employee satisfaction to make attracting and retaining top talent easier, resulting in a more efficient and profitable operation.
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Despite operational challenges, employee turnover is slowing
But that doesn’t mean you should let your guard down in your efforts to find talent. Hiring continues to be a challenge, and our data shows that there is still room to improve employee satisfaction, which can lead to greater retention, motivation, productivity, and profitability.
9% of team members surveyed are thinking about leaving their company.
70% of satisfied employees are satisfied with their opportunities for career growth.
A reported average of 15 hours of work per week can be optimized with technology.
Within this report
Introduction
Background
Opportunity: Nurture your team’s careers
Opportunity: (Continue to) develop positive company culture
Opportunity: Reward top performers
Harness the power of technology for increased efficiency
The case for AI
The future has already begun